bajji Privacy Policy

1. Introduction

bajji ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit bajji.ws or use any of our services, including casino games, cricket betting, and other gaming products available on our platform.

By accessing or using bajji, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately. This policy applies to all users of bajji services, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh.

2. Information We Collect

To provide you with a secure, personalised, and legally compliant gaming experience, bajji collects several categories of information. We collect only the data we genuinely need and retain it only for as long as required.

a) Personal Identification Data

When you register an account with bajji, we collect the following personal details:

• Full name, date of birth, and nationality
• Email address and mobile phone number
• Residential address (including city and postal code in Bangladesh)
• Government-issued identity document details for KYC verification
• Self-declared age confirmation (you must be 21+ to use bajji)

b) Financial and Transaction Data

To process deposits and withdrawals through payment methods available in Bangladesh, we collect:

• Mobile wallet identifiers (e.g. bKash account number, Nagad account number, Rocket number)
• Bank account details for users of Dutch-Bangla Bank, City Bank, BRAC Bank, or other supported institutions
• Deposit and withdrawal transaction records, including amounts in BDT
• Bonus redemption history and wagering records

c) Technical and Usage Data

We automatically collect certain technical data when you interact with our platform. This includes your IP address, device type and operating system, browser type and version, session timestamps (in Bangladesh Standard Time, UTC+6), pages visited, games played, and click-path analytics. This data helps us maintain platform stability, detect fraud, and improve the overall player experience.

3. How We Use Your Information

bajji uses the information we collect for the following clearly defined purposes:

• Account creation, verification, and ongoing account management
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers
• Delivering personalised game recommendations, sports betting odds (including BPL and T20 World Cup), and promotional offers
• Fraud prevention, responsible gaming monitoring, and regulatory compliance
• Customer support and resolving account queries via our support email
• Sending service notifications, policy updates, and (where opted in) promotional communications

We do not use your data for automated individual decision-making that produces significant legal effects without human review. Any profiling used for fraud prevention or responsible gaming is subject to manual oversight by our compliance team.

4. Sharing Your Information

bajji does not sell, rent, or trade your personal data. We may share information with trusted third parties only in the limited circumstances described below.

Service Providers

We share data with carefully vetted service providers who support our operations — including payment processors (bKash, Nagad, Rocket), game technology providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming), customer support platforms, and cloud infrastructure providers. These partners are contractually bound to handle your data only as instructed by bajji and in compliance with applicable data protection standards.

Legal and Regulatory Obligations

We may disclose your information when required to do so by applicable law, court order, or in response to legitimate requests from law enforcement or government authorities. bajji complies fully with all applicable legal obligations while protecting your rights to the fullest extent permitted by law.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business assets, your personal data may be transferred as part of that transaction. We will notify you via prominent notice on our platform and via email before your data is transferred and becomes subject to a different privacy policy.

5. Payment Data and Financial Privacy

Financial security is a top priority for bajji. All payment transactions on our platform are encrypted using industry-standard SSL/TLS protocols. We work exclusively with reputable, established payment processors and mobile financial services commonly used in Bangladesh.

Your full bKash PIN, Nagad PIN, Rocket PIN, card CVV, or any equivalent authentication credential is never stored by bajji. We receive only confirmation tokens from payment providers that verify a transaction has been successfully authorised. Specifically, our data handling for payment methods includes:

• bKash and Nagad: We store only your registered mobile number and transaction reference IDs — never your PIN
• Visa and Mastercard: Card data is handled directly by our PCI-DSS compliant payment gateway; bajji servers never receive or store raw card numbers
• Bank transfers via Dutch-Bangla Bank, Islami Bank, Sonali Bank, or City Bank: We retain only the transaction reference and the masked account number for reconciliation and support purposes

6. Cookies and Tracking Technologies

bajji uses cookies and similar tracking technologies to enhance your platform experience, maintain session security, and understand how players use our services. Below we explain the categories of cookies we use.

Strictly Necessary Cookies

These cookies are essential for the platform to function and cannot be disabled. They include session authentication tokens, CSRF protection cookies, and load balancing identifiers. Without these cookies, features such as logging in, maintaining your game session, and completing deposits would not work.

Performance and Analytics Cookies

These cookies collect aggregated, anonymised data about how players navigate bajji — which game categories are most popular, which pages have the highest exit rates, and where performance bottlenecks occur. This data never identifies you personally and is used solely to improve the bajji platform.

Preference Cookies

These cookies remember your platform preferences, such as language settings and notification preferences, so you do not have to reconfigure them on every visit.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling strictly necessary cookies will affect platform functionality. Please refer to your browser's help documentation for cookie management instructions specific to your device.

7. Data Retention

bajji retains your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. For active accounts, we retain your registration and transaction records for the duration of your account relationship with bajji plus a reasonable period thereafter to comply with any residual legal obligations.

Upon account closure, we will delete or anonymise your personal data within a reasonable timeframe, subject to any legal hold obligations. Aggregated, anonymised statistical data (which cannot identify you) may be retained indefinitely for platform improvement purposes. If you wish to request deletion of your data, please contact our support team at [email protected]. We will respond to all verified deletion requests within 30 days.

8. Your Data Rights

bajji respects your rights regarding your personal data. You have the following rights in relation to the information we hold about you:

• Right of Access: Request a copy of all personal data bajji holds about you
• Right to Rectification: Ask us to correct any inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data where there is no overriding legal reason for us to retain it
• Right to Restrict Processing: Ask us to pause processing of your data in certain circumstances
• Right to Object: Object to processing of your data for direct marketing purposes at any time

To exercise any of these rights, please contact our privacy team at [email protected] with the subject line "Privacy Request". We will acknowledge your request within 5 business days and resolve it within 30 calendar days. We may require you to verify your identity before we process your request, to protect your data from unauthorised access.

9. Data Security

bajji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, accidental loss, destruction, or disclosure. Our security measures include 256-bit SSL/TLS encryption for all data transmissions, role-based access controls limiting internal staff access to personal data, regular security audits and vulnerability assessments, two-factor authentication options for player accounts, and real-time fraud monitoring systems.

While we take all reasonable precautions to protect your data, no online platform can guarantee absolute security. We strongly encourage you to use a unique, strong password for your bajji account, enable two-factor authentication where available, and never share your account credentials with anyone. If you suspect unauthorised access to your account, contact us immediately at [email protected].

10. Third-Party Links

From time to time, bajji may reference game providers (such as Pragmatic Play, Evolution Gaming, Spribe, or Ezugi) or payment services within our platform content. bajji does not operate the websites or platforms of these providers and is not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you interact with independently of bajji.

11. Children's Privacy

bajji services are strictly for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Our registration process includes age verification steps to prevent underage access. If you are a parent or guardian and believe your child has accessed bajji or submitted personal data to us, please contact us immediately at [email protected] and we will take prompt action to delete the data and close any such account.

We are committed to ensuring that bajji remains a safe, responsible gaming environment exclusively for eligible adults. If you have any concerns about underage access to our platform, please reach out to our support team without delay.

12. Changes to This Privacy Policy

bajji reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will post the revised policy on this page with an updated "Last Updated" date and notify registered players via email or a prominent in-platform notice. We encourage you to review this policy periodically to stay informed about how we protect your data.

Your continued use of bajji following the posting of changes to this policy will constitute your acceptance of those changes. If you do not agree to the revised policy, you must discontinue your use of bajji services and may request account closure by contacting [email protected].

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bajji handles your personal data, please contact our privacy and compliance team. We are committed to addressing all privacy-related enquiries promptly and transparently.

Email: [email protected] — Our support team is available 24/7 and will respond to all privacy enquiries within 5 business days. When contacting us about a privacy matter, please include your registered account email address and a clear description of your request so we can assist you efficiently.