bajji Frequently Asked Questions

bajji requires standard KYC verification before processing withdrawals. You will need to submit a valid government-issued ID — a National ID card (NID), passport, or birth certificate — plus a selfie for liveness confirmation. Documents are reviewed within 24 hours in most cases. Completing KYC also lifts daily deposit limits on your account.

On the bajji Login page, tap 'Forgot Password' and enter the mobile number linked to your account. You will receive an SMS with a reset code valid for 10 minutes. Enter the code, set a new password with at least eight characters including letters and numbers, and log in. If you no longer have access to that phone number, contact bajji support directly.

No. bajji strictly allows one account per person. Duplicate accounts violate the Terms & Conditions and may result in permanent closure of all linked accounts along with forfeiture of any balances. If you believe a duplicate was created by mistake, contact customer support before attempting to register again.

To permanently close your bajji account, email support from your registered address requesting account closure, or use the in-app support chat. bajji will process closure requests within 72 hours after confirming your identity. Withdraw any remaining balance before submitting the request, as closure is irreversible once finalised.

bKash deposits on bajji are credited instantly in almost all cases. As soon as your bKash transaction is confirmed on the bKash network, the funds appear in your bajji wallet — typically within 30 seconds. If a deposit is not reflected after five minutes, take a screenshot of the bKash transaction confirmation and contact bajji support with the transaction ID.

The minimum deposit on bajji is ৳200 BDT. This applies to all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit cap for standard accounts, though high-value deposits above ৳50,000 may require additional verification to comply with our security checks.

The minimum withdrawal amount on bajji is ৳500 BDT. Withdrawals to bKash and Nagad are typically processed within one to four hours during business hours (Bangladesh Standard Time, UTC+6). Bank transfer withdrawals may take up to 24 hours. Ensure your withdrawal method is the same as your deposit method to avoid delays related to payment-provider matching requirements.

bajji does not charge any platform fee on standard deposits or withdrawals. However, your mobile financial service provider (bKash, Nagad, Rocket) may apply their own transaction charges, which are outside bajji's control. Always check your payment provider's fee schedule before initiating a transaction to avoid surprises.

Yes. bajji supports direct bank transfer deposits from several Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank Bangladesh Limited (IBBL), Sonali Bank, and City Bank. Select 'Bank Transfer' in the deposit section, choose your bank, and follow the on-screen reference instructions. Processing time for bank deposits is typically 15 to 60 minutes during banking hours.

Yes, bajji covers Bangladesh Premier League (BPL), T20 World Cup, IPL, and ICC events with a full range of pre-match and live betting markets. You can bet on match winner, top batsman, total runs, over-by-over runs, and dozens of other markets. Live odds update in real time during matches, so you can place in-play bets as the action unfolds.

All slot games on bajji use certified Random Number Generator (RNG) software provided by licensed studios such as Pragmatic Play, NetEnt, and Microgaming. These providers undergo regular independent audits to ensure fair outcomes. bajji does not alter RTP (Return to Player) settings — the percentages published by the game provider are what you actually play at.

Live casino on bajji is powered by Evolution Gaming and Ezugi, streaming real dealers 24 hours a day, 7 days a week. Navigate to the bajji Casino section, open any live table — Baccarat, Roulette, Blackjack, or Andar Bahar — and join the table with your preferred chip size. A stable internet connection (4G or Wi-Fi) is recommended for the smoothest experience.

bajji is built mobile-first and runs on any modern Android or iOS browser without needing an app download. The site is optimised for screen sizes from 320px upward, with large tap targets, fast-loading card layouts, and a persistent bottom navigation bar for quick access. Players in Dhaka and Chittagong using 4G networks report consistently smooth performance.

bajji offers an extensive cricket betting menu covering match result, toss winner, top batsman, top bowler, highest opening partnership, total sixes, player of the match, and live in-play markets for balls, wickets, and over results. Minimum bet per selection is ৳50 BDT. You can combine multiple selections into an accumulator for higher potential returns.

bajji offers new players a welcome bonus on their first deposit — the bonus amount and percentage are displayed on the active promotions banner when you log in. To claim it, register a new account, make a qualifying deposit of at least the minimum shown in the promotion terms, and the bonus is credited to your account automatically. No promo code is required unless the promotion specifies one.

Wagering requirements on bajji bonuses vary by promotion — the specific rollover multiplier is always stated in the promotion's full terms and conditions. As a general guide, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in qualifying bets before the bonus balance converts to real withdrawable cash. Sports bets and slots typically contribute 100% toward completing the rollover.

Yes. Free spins awarded on bajji typically expire within 7 days from the date they are credited to your account, unless the specific promotion states a different validity window. Winnings from free spins are usually subject to a wagering requirement before they can be withdrawn. Always check the promotion detail page for the exact expiry date and terms.

bajji runs regular reload bonuses and seasonal promotions tied to events like the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. These are available to existing players and are displayed in the Promotions section when you are logged in. Reload bonuses are usually opt-in — you must activate the promotion before making the qualifying deposit for the bonus to apply.

bajji uses 256-bit SSL encryption on all connections, protecting your personal and financial data in transit. The platform is built on secure infrastructure with fraud detection systems monitoring accounts around the clock. bajji does not store full card or bank credentials on its servers. Players are advised to use a strong unique password and enable two-factor authentication for an additional layer of security.

You must be 21 years or older to register and play on bajji. This age restriction applies to all players in Bangladesh without exception. During KYC verification, bajji checks your date of birth against your submitted identity document. Accounts found to belong to underage players are permanently closed and any balances forfeited under our Terms & Conditions.

Yes. bajji provides responsible gaming tools accessible from your account settings. You can set daily, weekly, or monthly deposit limits to control spending. A cooling-off period (temporary self-exclusion ranging from 24 hours to 30 days) is also available if you need a short break. For longer-term exclusion, contact bajji support to request a permanent self-exclusion — this cannot be reversed.

bajji customer support is available 24 hours a day, 7 days a week via live chat inside the app and by email at [email protected]. For account-specific issues, have your registered mobile number and a transaction reference ready when you reach out. Response time via live chat is typically under five minutes during peak hours (evening BST).

If gambling is affecting your daily life, finances, or relationships, take action early. Use bajji's self-exclusion tool to block access to your account immediately. Speak to a trusted person in your life about what you are experiencing. bajji's Responsible Gaming page provides further guidance and links to support resources. Remember: gambling should always be entertainment, never a way to solve financial problems.